Tag Archives: social media

social media – who’s spying on you?

I’m a great fan of social media. I use LinkedIn extensively. I have a Facebook page for my business and also a personal Facebook account. I use Twitter too. Social media can be time consuming, but professionally (LinkedIn especially) it’s … Continue reading

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Filed under recruitment, social media, technology

Being Mobile

The emphasis on mobility is enormous. We have highly sophisticated cars with fantastic levels of comfort and gadgetry. We are encouraged to make use of public transport which is supposedly becoming more streamlined and modern through continuing investment (funded by … Continue reading

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Filed under technology

Making it simple

One of my LinkedIn connections sent me a great article titled ‘A simpler way to make it simple’. It highlights a policy at Tesco, who insist that for any new innovation, one of the three criteria is that it must … Continue reading

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Filed under customer service, social media

Customer Service

I recently sent out a newsletter about customer service – “Promises and Delivery”. I quoted some depressingly common examples of poor customer service, but also how one company (after a call from their Chairman) immediately put matters right. The newsletter … Continue reading

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Filed under customer service, retail, social media

LinkedIn – company follow feature

I’ve just spotted a great YouTube video provided by ‘Mr LinkedIn’ – Mark Williams, who explains a new and very useful tool on LinkedIn, which is the company follow feature Click on the link below for full details http://www.youtube.com/watch?v=ffZVz50t1l8&feature=youtube_gdata

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Filed under social media